With our Virtual Care Program, you can reach doctors and specialists just as easily as your family and friends! And it doesn't matter if you just feel fatigued, have a rash or feel depressed because you are homesick. With our program you get the right help in almost every situation and all without any additional out of pocket costs.
Virtual Care is not insurance and is not intended to replace a health insurance plan. But it may fill in gaps to your health insurance plan for conditions which may be excluded or limited - such as pre-existing conditions, mental health, acne, sexually transmitted diseases.

Virtual Care
Talk to a doctor from anywhere!

What's included in the Virtual Care plan?

24/7

Access to doctors

With our telemedicine service you have 24/7 access to doctors who can diagnose and treat the flu; ear, nose, throat, eye, and urinary tract infections; stress; plus many other non-chronic or non-life threatening conditions. Prescriptions can be sent to the local pharmacy of your choice for non-controlled substances. Over 90% of all calls received can be successfully resolving over.

Virtual Mental Healthcare

Speak with board certified psychiatrists, licensed psychologists or therapists by phone or video from wherever they feel most comfortable. You can book appointments with ease and build ongoing relationships with mental health professionals of your choice – all without having to travel to a doctor’s office. More than 75% of members with depression or anxiety reported clinically meaningful improvements after their third and fourth virtual care visit.

Life Assistance Services

Call the toll-free number for confidential, short-term professional assistance, focusing on coping skills for a full range of emotional, family and other personal issues. The Licensed Professional Counselor can help:

Provide confidential, short-term counseling
Address e.g. stress, depression, family issues, substance abuse
Provide assistance with budgeting & other financial concerns
Be available via telephone 24/7 in a crisis

Dermatology

Our Dermatology service gives you convenient and reliable skin care for a wide range of conditions without the wait. Simply log in to your account, request a Dermatology consult, complete the intake form, and upload digital images of your skin issue.
Within two business days, you will receive a response from a board-certified dermatologist through the online message center. You can ask to follow up questions and, when medically necessary, have prescriptions sent right to your local pharmacy

STI Testing

The Virtual Sexual Health service provides a more convenient option to getting tested for STDs.
It allows you to skip the trip to a doctor’s office and go straight to a testing location. The results and next steps will be available online within 3 business days. You can choose to talk to a doctor by phone to discuss any questions or concerns.

Virtual care can treat many non-emergency medical problems without any out-of-pocket expense. No deductible, no copay, no coinsurance.
This saves a great deal of money.

“I never thought it would be so easy! Basically, all you have to do is install the app on your mobile phone and you're ready to go.

Virtual Care Talk to a doctor from anywhere!